DCI Alert: Brace for Good Conduct Certificate Delays!
Members of the public have been notified by the Directorate of Criminal Investigation (DCI) that certificates of good conduct will be granted exclusively upon special consideration.
DCI acknowledged in a statement issued on Friday that system failure had caused the Principal Criminal Registrar to accumulate an enormous backlog of cases dating back to April of this year.
DCI recorded an accumulation of more than 600,000 police clearance applications in September of this year, despite the resolution of the technological issues; daily applications average between 13,000 and 15,000.
Priority will be given, to reduce delays, to Kenyans who require a certificate for medical treatment abroad, scholarships, or confirmed flights.
“To ensure such needy cases and all delayed cases are promptly addressed, our officers at the DCI headquarters and Huduma Centres (DCI Desks) countrywide are sorting out and separately packaging such requests before submitting them for urgent processing,” DCI reassured in a statement signed by John Marete on behalf of Director General Amin Mohamed
Marete further stated that the Principal Criminal Registrar implemented a combination of automated and manual processing of the applications as a pragmatic measure to address the backlog.
“Further, the Forensic Fingerprint Identification Bureau (FFIB) officers are working round the clock, including on Saturdays and Sundays, to increase the throughput,” DCI reassured.
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By November 10, DCI reported that the backlog of applications had been reduced from 635 thousand to 390,778; this indicated that the department was already experiencing the effects of the new adjustments.
“We regret the inconvenience caused to the applicants and appeal for calm and patience as the Principal Criminal Registrar bids to clear the remaining backlog soonest possible, thereby realizing a two-week wait time by February 2024,” DCI pleaded for patience.
Interior CS Kithure Kinduiki met with DCI director Mohamed Amin in September to address the backlog in clearance certificate issuance and processing.
Kindiki, who was informed of the progress made toward reducing the backlog, provided reassurance to the public that the technical staff would attend to the emergency.
“The department plans to upgrade its operations from the current Automated Palm and Fingerprint Identification System (APFIS) to the Multi-Biometric Identification System (MBIS) for efficient service delivery as a long-term solution to address the delays,” Kindiki stated.
DCI Alert: Brace for Good Conduct Certificate Delays!