Safaricom Stops M-Pesa Transfers To Unregistered Users
Safaricom, the prominent telecommunications company, has announced a significant change to its M-Pesa service, stating that customers will no longer have the capability to send money to unregistered users.
This alteration, outlined in a statement released on a Saturday, is set to take effect from the upcoming Monday, February 5, 2024.
Safaricom clarified that while this restriction applies to unregistered users, individuals who have completed the registration process will continue to have access to the full range of services, including sending and receiving funds from various mobile money providers.
The telecommunications giant emphasized the importance of adherence to the new directive, cautioning users about the imminent implementation.
According to the statement, registered mobile money customers will maintain their ability to conduct financial transactions seamlessly with other mobile money platforms such as Airtel and T-Kash.
Safaricom’s guidance extended to unregistered mobile money service customers, urging them to promptly complete the registration process.
The company conveyed a clear message, specifying the cutoff date of February 5th, 2024, for the discontinuation of sending money from M-Pesa to unregistered mobile money customers.
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The statement underscored that registration for mobile money services could be accomplished by visiting a Safaricom Shop or M-PESA Agent, with the provision of a valid Identity Document.
This strategic shift by Safaricom not only signals a tightening of security measures but also underscores the importance of user registration in promoting secure and accountable financial transactions within the M-Pesa ecosystem.
Customers are encouraged to proactively adhere to these changes, aligning with Safaricom’s commitment to maintaining the integrity and reliability of its mobile money services.
“Effective February 5th, 2024, you will no longer be able to send money from M-PESA to unregistered mobile money customers. As a registered mobile money customer, you will be able to send and receive money across different mobile money providers such as Airtel and T-Kash,” read the statement.
“We encourage customers who are not registered for mobile money services to register by visiting a Safaricom Shop or M-PESA Agent with their Identity Document.”
Safaricom Stops M-Pesa Transfers To Unregistered Users
