Kenya Airways Announces Flight Interruptions For Two Weeks Over Spare Parts Challenge
Travelers flying with Kenyan Airways during this festive period might experience flight disruptions lasting approximately two weeks.
On Friday, the company declared that certain planes might be unable to fly for a while due to difficulties in obtaining spare parts for their aircraft.
Allan Kilavuka, the Managing Director and CEO of KQ Group, stated that, as a safety measure in response to the worldwide challenge, the airline would prolong the period during which flights remain grounded.
“Our current flight schedule may experience disruptions in the coming weeks mainly due to challenges in the aircraft spare parts global supply chain. These challenges are leading to extended ground time of our aircraft for maintenance,” Kilavuka said.
“Additionally, this may also lead to grounding one or more of our aircraft in line with our commitment to the highest level for safety and reliability of our operations.”
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He added: “We anticipate that these circumstances may persist for approximately two weeks, and we want to thank you in advance for your understanding and patience during this time. Your safety and comfort are our top priorities, and we are dedicated to resolving these issues as quickly and efficiently as possible.”
As a result, the CEO recommended that customers refer to the company’s website and mobile apps for any updates regarding flight schedules.
“We are committed to providing you with timely information and support to help you navigate these potential challenges,” he stated.
Kenya Airways expressed remorse for the inconvenience caused and assured its customers that they are actively striving to return operations to their usual state.
“We understand the impact that schedule changes can have on your travel plans, and we sincerely apologize for any inconvenience this may cause. Please be assured that our team is working tirelessly to minimize these disruptions and to keep you informed every step of the way,” noted KQ.
Kenya Airways Announces Flight Interruptions For Two Weeks Over Spare Parts Challenge
