Moses Kuria Piles Pressure On CSs With New Performance Demand
Moses Kuria, cabinet secretary for the public service, has unveiled a 10-point plan to enhance service delivery in all government departments, including ministries.
The CS indicated in a statement released on Saturday that his ministry will conduct joint forums with other ministries across the country to hold Cabinet Secretaries and government officials accountable for service delivery.
According to the CS, the forums will be referred to as Wajibika Town Hall Forums to reflect the emphasis on promoting accountability.
On the other hand, he promised to monitor the performance of all public servants and publish a report of their performance on a digital platform accessible to all Kenyans.
He indicated that the new trajectory was consistent with the August signing of performance contracts initiated by President William Ruto.
“We will roll out a digital tool for tracking Performance Contracts, project delivery & Execution, and Individual staff performance for all the 90,000+ Public Servants while sharing the results with the public monthly.
“We will implement a digital Ombudsman tool to be known as Pasha for the public to report all cases of denial of or poor service by national and county government institutions and avail all such incidents for public and media scrutiny,” he stated.
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On the other hand, he emphasized that he will endeavor to improve the government’s current workforce by replacing retiring officials with young people.
He also disclosed his intention to maintain an 80:20 ratio between technical and support staff.
“We will give every Kenyan an opportunity to work for the government irrespective of social, economic, or political status through a digital, transparent, and verifiable hiring tool that will distribute available opportunities across the country while seeking to enjoin the Private Sector and Overseas recruiters to use the same transparent platform for jobs and Internships under the mantra ‘Jobo Bila Connection’.
“We will maximize government efficiency and effectiveness by instituting government-wide Business Process Re-engineering, technology, people and organization Review and putting in place a coordination framework that eliminates hand-offs, red tape and over-laps for effective service delivery,” he added.
Regarding Huduma Centers, Kuria asserted that he would enhance the number of government services provided in the 47 centers.
There will also be opportunities for private and international businesses to purchase at the various institutions.
The Public Service Ministry emphasized the need for reforms within the underperforming and indebted state-owned corporations, highlighting them as a top priority.
Moses Kuria Piles Pressure On CSs With New Performance Demand
